Support

Welcome to our extensive Support Centre. Please select a platform below and we'll provide you with in-depth articles that can help troubleshoot common issues you may be experiencing. If you’re still in need, please feel free to contact us.

Primary

This page answers the most common queries from our users and provides details of system requirements. If you cannot resolve your query, please email support.

Secondary

Need support? We’re here to help... Access a range of instructional videos, FAQs, trouble-shooting advice and all the contact details you will need to help you get the most out of all of Oxford’s digital resources.

Higher Education

Here you will find video and text instructions on the most common questions about Oxford Ascend. If you can’t find your answer here please contact our Digital Support Team.